1.      Introduction

Both, the use and access to our website (hereinafter, the “Website”) and the purchase of items through this Website as well as the registering your personal Account shall be subject to the conditions stated in these General terms and conditions (hereinafter, the “Terms”). By agreeing to these Terms, you agree to be bound by the Terms and consent that your personal data will be used to fulfil your purchase orders through the Website. If you disagree to the Terms, your purchase and/or opening your personal Account are not allowed.

These Terms apply to all customers, natural and legal entities.


To place an order on this Website, you must be over 18 years of age. We ship our goods worldwide.


2.     Our details

Sale of items through the Website is carried out by "Awesomatix", UAB, Savickio str. 4, LT-01108, Vilnius, Lithuania, legal person code 304600091, VAT No: LT100012480719. Company as appropriate, will be referred hereinafter as "us"/"we"/"our"/"Awesomatix". You may contact our customer service department by calling our number mob. +370 687 41459, write email:


3.      Your personal details

The personal details that you provide us with shall be processed pursuant to the Privacy Policy (reference) and EU personal data protection legislation. By using the Website you provide your personal details aiming to purchase goods through the Website and ensure that provided personal data are true and accurate.


How the contract is formed


The information set out in the Terms and the detail contained on the Website do not constitute an offer for sale, but rather an invitation to treat. No contract in respect of any items will exist between us and you until your order has been expressly accepted with Shipment confirmation. If we do not accept your offer and funds have already been deducted, these will be fully refunded. The contract for the purchase of an item between us (the "Contract") will only be formed when we send you the Shipment confirmation.


5.      Terms of purchase

We accept only orders made through the Website. We will not process orders via telephone, e-mail or by post. By using this Website you undertake to make legitimate orders and do not make any false or fraudulent actions.


Registration of personal Account: To place an order on the Website, your personal Account must be registered and Order form filled and provided to us. When you register an Account, you have to provide us: (i) your first name and last name (or Company name), (ii) email, (iii) phone number, (iv) shipping address.

If you do not provide us all of the information that is required in the Account, we will not be able to accept your orders. When the Account is opened, you will be able to access data: (i) Order history (Order ID, Order time, Order status, Order price).

Your personal Account will be deleted by us if you do not place any Order on our Website for more than two years.


To place an Order, you must follow the online shopping process and click on “Place order!” to submit the Order. When you place an Order, you will receive an email with “Invoice for payment”. Your Order will be proceeding when we will receive the payment. When ordering goods on the Website, a binding agreement is concluded from the date we sent you a notice to your email address confirming your Order (Order status “Shipped”). However, in exceptional circumstances we reserve the right to withdraw any items from the Website at any time even after we sent you Order status changed to “Shipped”. In this case we will not be liable to you or third party by reason of our withdrawal/removing/editing any materials on the Website.


When your Order is shipped, you will receive an email confirming the shipment. The shipping tracking information will be included in the email and available in your Account on line.


Prices: All goods sold on the Website are indicated together with their selling price.  Prices are shown in Euros (€), Ruble (₽), US dollars ($) and are inclusive of VAT but exclude delivery costs. Prices may be changed at any time and provided Order may be withdrawn before Shipment confirmation. If we discover an error in the price, we will inform you before Shipment confirmation. Prices given on the date when you received Shipment confirmation are valid throughout the entire purchase process.


Payment: Checkout process displays a list of payment methods of which you can pay: 1) Bank transfer; (2) PayPal.  

The Shipment confirmation will be sent to your email after Awesomatix received payment.  If we do not accept you Order and funds have already been deducted, these will be fully refunded.


6.      Refusal of the Order

Without giving any reason you have the right to cancel the Order within 14 days from the day of sending your Order to us. To use your right of withdrawal you must notify us:


If you cancel the contract, we shall reimburse you all payments for the goods we have received from you. We are under no obligation to repay shipping costs incurred. The repayment will be made without undue delay and no later than within 14 days from the day on which we received the notification of withdrawal. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any additional fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days.

You shall bear the direct costs of returning the goods. You will also have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

If you wish to revoke the contract fill the form and send to us:


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

– Order number(*)

– Ordered on (*)/Received on (*)

– Name of the client (*)

– Address of the client (*)

– Signature of the client (*) (only in case of paper communication)

– Date (*)


We reserve the right to withdraw any items from this Website at any time and/or remove or edit any materials or content. Whilst we will use our reasonable endeavours to process all the orders submitted to us, there may be exceptional circumstances which mean that we may need to refuse to process or accept an order after sent you an Invoice for payment and/or order Status “Shipped”, which we reserve the right to do at any time. We will not be liable to you or any other third party by reason of our withdrawing any item from this Website, removing or editing any materials or content, or for refusing to process an order after we have received it. If we refused to process an Order by reasons indicated in this paragraph, we shall reimburse you all payments for the goods we have received from you.


Availability of goods

All paid orders are subject to availability. We reserve the right to give you information about substitutes of an equal or higher quality if we have supply difficulties or because good are no longer in stock. If you do not wish to order the substitute, we will reimburse any monies that you have paid.


8.      Delivery of goods

When ordering goods, you must indicate in the Account the place of delivery of the goods. 

Awesomatix aims to dispatch orders within 30 calendar days after the Shipment confirmation. When an order is dispatched from our warehouse in Taiwan, you will receive a Shipment confirmation, with information on how to track the shipment and the tracking number of the Order.


Should the delivery be materially delayed for more than 30 calendar days, you are entitled to cancel the purchase. In such case you are requested to contact and receive refund for paid and not received items.


In cases ordered goods are not in our warehouse, you will be informed about the lack of the ordered goods and the new term of delivery.

The goods are delivered to the person specified in the Account. In case the specified person cannot accept the goods and the goods have been delivered, you have no right to make claims to us regarding delivery of goods to the wrong entity or other delivery discrepancies. Before delivering the goods, we will contact you and specify the terms of delivery (place and time of delivery).


The goods are delivered to the Buyer by handing over an invoice or another document marking the handover of the consignment.


During the delivery of the goods, you must check the condition of the packaging. If you notice that the package of the delivered consignment is damaged (wrinkled, wet or otherwise externally damaged), you must mark it on the invoice or write a free-form consignment violation report not later than within 3 working days. If you fail to draw up a free-form shipment damage report in accordance with the above procedure, we are released from liability for damage to the goods, if such damage was caused by packaging.


When delivering the goods outside EU and EEA, the delivery price of the goods and additional costs may occur according to the laws. Customs, duties, and taxes are not included in your shipping fee paid to us. You will need to pay any customs, duties or tax fees to your local delivery person after your packages is processed by customs. Awesomatix is unable to determine what your country may charge you for these fees. We suggest that customers contact their local postal carrier or customs department for further information on duties, taxes or custom fees for their country. 


9.      Unable to deliver

If we are unable to deliver, your items will be returned to our depot. We will leave a note explaining where your parcel is and how you can rearrange delivery. If you are not at the delivery location at the time agreed, please contact us again to rearrange delivery for another mutually convenient day and location.


If after 30 days from the date your Order had to be delivered but the goods were not delivered, the order could not be delivered for reasons not attributable to us, we will assume that you wish to cancel the contract and it will be terminated. As a result of this termination, we will return to you all payments, including delivery charges within 14 days.


10.  Return Policy

Awesomatix can not offer return policy, goods are non-returnable unless faulty.


11.  Availability of items

All orders for items are subject to availability and in this regard, in the event of supply difficulties or because items are no longer in stock, we reserve the right to give you information about substitute items of an equal or higher quality and value which you can order. If you do not wish to order the substitute items we will reimburse any monies that you may have paid.


12.    Liability

By accepting the Terms, you agree that we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Awesomatix have a legal duty to supply items to you that are in conformity with the Terms, without affecting that duty and to the fullest extent permitted by law, all item descriptions, information and materials posted on the Website "as is" and without warranties express, implied or otherwise howsoever arising. Where you are contracting as a consumer, in line with our obligations at law, we will be responsible for delivering items to you that: (1) comply with the description given by us and possess the qualities that we have presented in the Website, (2) are fit for the purposes for which items of their kind are normally used and (3) show the quality and performance which are normal in items of the same type and can which can reasonably be expected.


Awesomatix warrants to you that any item purchased from us through the Website is of satisfactory quality and reasonably fit for all of the purposes for which items of the kind are commonly supplied. To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind, whether express or implied, in relation to the items available on the Website. Items (including handicraft items) sold by us will often contain the natural characteristics of the materials used in the manufacture of the completed item.


Any reprint, copying, downloading, storing, transmitting or similar activity relating to texts and images presented on the Website for any other purpose whatsoever without the prior written permission of Awesomatix, is prohibited.


In all cases, parties are released from liability for violation of the Terms due to force majeure circumstances.


13.    Final provisions

Awesomatix retains the right to amend, modify or withdraw: the Website, the Terms at its discretion without notice you. The Terms valid from the moment of acceptance, even when there are subsequent amendments. These Terms are constructed and shall be governed in accordance with the Law of Lithuania and related European Union legislation.


You can review the most current version of the Terms at any time. We reserve the right at own discretion to update, change or replace any part of the Terms by posting updates and changes on the Website.


Questions about the Terms should be sent to us at:


 This document was last modified on 07/07/2021.

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Blog / News
11/05/2011 19:37:57
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